Our role in the protection of User Information
Our role in the protection of User Information.
Upon landing on the Website, as a rule, we do not collect any information from you. However, we collect, retain and process the information provided by you through e-mail or filing of forms on the Website including but not limited to Information such as your name, address, contact details, email id, details of the organization on behalf of whom you are acting (if applicable) and financial information such as bank account or credit card or debit card or other payment instruments, identity proof, etc. (“Personal Information”).
Further, we collect, store, and process such other information including but not limited to your Authentication Token, communication made by you, information posted by you on the chat rooms, and any modifications made to the information provided by you (“Other Information”).
The User Information provided by you may be used by us and provided to third party websites, affiliates, consultants, employees in order to manage, collect, store, process the User Information in order to improve the quality, design, functionality, and content of the Website and to any governmental authority under applicable law.
The User Information provided by you shall be used to communicate with us through newsletters, updates, notifications, and other forms of communication. Further, we may telephonically contact you to collect or verify the information provided by you. The communication with you might be recorded but will be kept confidential otherwise when asked to disclose to any governmental authority under applicable law.
The User Information shall be used for purposes only in relation to the Website and not for any other purposes. The User Information shall be retained till the termination of your membership/listing on the Tyke platform or up to such other period as may be considered necessary by us for the purpose of operating the Website.
You shall have the right to view the information provided by you and also to update the information and keep us informed of any such change in case the information provided is deficient or inaccurate.
You undertake that the Personal Information and Other Information provided by you is true and accurate to the best of your knowledge. You agree and understand that we shall not be liable for the authenticity of the Personal Information and Other Information provided by you.
You shall provide us with all the information requested from you on the Website or through any other mode of communication. You are not legally obligated to provide us with all the information. However, the complete functionality of the Website shall not be rendered possible if you fail to provide us with the certain necessary information for the purpose of the Services of the Website. Without prejudice to the aforesaid, you shall have an option too, while availing the Services otherwise, withdraw your consent to allow us to use the Personal Information provided by you and intimate us of the same in writing.
Disclosure of User Information
Other than as set out above, we shall not disclose the User Information to any third-party without your written consent provided that such information may be disclosed to governmental agencies or bodies as required under applicable law or to exercise legal rights or defend legal claims or protect the safety of other users or public or our rights.
Links to third-party websites
Notification and Updates sent by the Website
We send an email notification to individuals once they login to the Website as a member of the Tyke platform.Further, we may send regular newsletters, updates, and other promotional information to you informing you of the updates on the Tyke platform.
Out of courtesy towards your privacy, we give you the option to opt-out of any Services on the Website. If you choose not to opt-out of any particular Service, you agree to get information regarding such Services. In order to clarify, we only send you information if you have chosen to receive it. In case you wish to discontinue any Services, you can choose to unsubscribe such Services by choosing the unsubscribe option in the emails sent to you or tabs available on the Website. However, you shall not be able to opt-out of any Service notification that may be necessary in the process of the Website or that may be important to you as a member of the Tyke platform.
The User Information shall be governed by and protected by us according to the security practices and procedures mandated under the Act and more particularly described under the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines) Rules, 2011.
Disclaimer of liability for User Information Security
Notwithstanding the aforesaid, despite our efforts to maintain privacy and confidentiality of the User Information, we may not be able to protect or prevent the unauthorized access or use, software failure or fault, or other factors that may compromise the security of the User Information.
You agree and understand that the Internet is not a secure source and therefore, we cannot guarantee the protection of such User Information.
Grievance Redressal Mechanism
In order to address any of your grievances or discrepancies of the information displayed on the Website, the Website shall designate a grievance redressal officer (“Grievance Officer”). Karan Mehra shall be the Grievance Officer of the Website.
The Grievance Officer shall redress all the grievances expeditiously but within 1(one) month from the date of receipt of the grievance as provided under the Act.